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National Association of Credit Hire Operators



INTRODUCTION

TThe National Association of Credit Hire Operators (NACHO) has produced this Code of Practice to provide potential members with a guideline to membership requirements. NACHO has been formed in order that ethical companies within the credit hire and non-fault accident management markets can exchange views and ideas with a view to regulating the industry. As a guideline, companies will have been trading for at least two years although the Executive may take a view on individual circumstances at its discretion. Working closely with insurers using the ABI initiative as a framework within which to operate, NACHO will provide a platform for members to have an active part in any developments and further negotiations within the industry.



OBJECTIVES OF THE CODE OF PRACTICE

The Code of Practice is designed to ensure members operate in a manner that is accepted by the majority of motor insurers, namely those subscribing to the ABI initiative whilst at the same time ensuring the needs of the innocent accident victim are taken care of. The Code of Practice will ensure that the clients losses are mitigated and standards of service are communicated clearly to all parties involved in the claims process.





Reg No. Z1637962